Jobs at Incycle Bicycles

SERVICE TECHNICIAN

We are looking for an experienced, detail-oriented bicycle technician to join our team. Minimum 2 years experience in a retail service center. Must be able to repair everything from kid’s bikes to high-end performance road and mountain bikes. Reliability, patience and consistency are a must. A passion for cycling is helpful. Successful applicants will have excellent communication and people skills, eagerness to learn, and a strong work ethic.

Requirements:

  • Fun, cooperative and enthusiastic attitude.
  • Work with others to reach a mutual goal of efficiency and professionalism.
  • Apply customer service skills to exceed customer’s expectations.
  • Promote Incycle values and standards.

Qualifications:

  • Minimum of 2 years retail shop experience as a mechanic.
  • Working knowledge of all aspects of bicycle repair, including latest products, technologies and service techniques
  • Knowledge and ability to repair Di2, suspension, wheel building and bleeding brakes.
  • Initiative, ability to identify and implement changes that improve work flow or turn-around time.
  • Strong organizational skills.

SALES ASSOCIATE

We are looking for highly motivated, sales associates to join or sales team. Must have a minimum of 2 years retail sales experience, must love the cycling lifestyle, devoted to customer service, and dedicated to completing assignments and projects to meet the high standards of quality at Incycle Bicycles. 

Job Duties Include:

  • Minimum 2 years experience in a retail sales position.
  • Providing exceptional ccustomer service at all times.
  • Motivating teammates to strive to attain daily sales and operational goals.
  • Assist in the daily operations of the store, including restocking, cleaning, organizing and merchandising.
  • Be aware of upcoming events and promote them to customers.

Requirements:

  • Exceptional Customer Service skills.
  • Passionate about cycling as well as promoting the benefits of a cycling lifestyle and culture.
  • Exceptional organizational, verbal and written communication skills.
  • Highly motivated, able to work both independently and as a member of a team, and thrives in a dynamic, fast-paced environment
  • Interest and involvement in being active in cycling community by attending events, leading rides, etc.
  • Basic computer and register knowledge.
  • This position requires work on most weekends.
 
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